TICKET POLICY
All Tickets and Subscriptions are final and non-refundable, including fees. You may purchase tickets online, by phone, or in person at the Capitol Theatre box office. Tickets purchased over the phone can be delivered via regular mail if purchased two weeks before the event; otherwise, tickets will be held at will call for you to pick up at your earliest convenience. For over-the-phone ticket purchases and more information about our current or upcoming season, please contact the Capitol Theatre Box office at 509-853-2787 from 11 am to 4 pm, Monday through Friday, and on show days, 11 am to 30 min after the ticketed performance begins.
DONATE YOUR TICKETS
If you’re unable to attend a performance, you may donate your tickets to The Capitol Theatre and receive a tax-deductible receipt for your income taxes. Ticket donations must be arranged at least 24 hours before your scheduled performance. To donate, Please Call the Box Office at 509-853-2787 or email at boxoffice@capitoltheatre.org to arrange your donation.
SEASON TICKET SUBSCRIBER BENEFITS
Season ticket subscribers may exchange their tickets for a different performance of the same show. If you lose or forget your tickets, please call 509.853.ARTS (2787) for a replacement at no cost. You may pick up your tickets at the box office on the day of the show.
FINDING YOUR TICKETS
Capitol Theatre offers digital e-tickets for some shows. If print-at-home delivery is available, all tickets will be sent as a PDF via the email assigned to your account. When arriving at the Capitol Theatre, either pull up your ticket on your mobile device or print the tickets on your home printer ahead of time and present it at entry. The Ushers will scan your tickets, providing entry for your group. Tickets may still be delivered via regular mail or held at will call. If you wish to change your delivery method after purchase, please contact the CTC Box Office @ 509-853-2787 or boxoffice@capitoltheatre.org
THIRD-PARTY TICKETS
Most Box office staff these days have seen too many patrons fall victim to ticket scammers taking advantage of selling tickets at two to three times the cost of the original ticket price. Tickets purchased through the Capitol Theatre Box office or on our official website- www.capitoltheatre.org are considered valid and are guaranteed seating.
The resale of event tickets in Washington state is not illegal. Realize that even when a ticket broker is operating within the law, you will still pay much more than the original ticket price. Although the website may appear to be official including the Capitol Theatre's logo, we do not authorize any ticket brokers to sell tickets on behalf of the Capitol Theatre.
Please be aware that if you purchase tickets from a third-party website:
Help us keep ticket prices affordable and Fair by using this website! For more information or questions call: 509-853-2787
A Capitol Theatre seating map can be found here.
Online ticketing is best viewed with Microsoft Edge, Safari, or Google Chrome.
Enjoy a special outing with friends and family, entertain clients, or reward employees.
When the Capitol Theatre offers group sales of 10 or more, 10% if offered off regular-priced tickets and planning assistance to ensure an enjoyable visit.
Our Patron Services Manager will be glad to discuss performance availability, seating options, and pricing with you. Group holds are available with payment due two weeks prior to the event you are purchasing tickets for.
For group orders please contact the Box Office: 509-853-ARTS (2787) or by email: boxoffice@capitoltheatre.org
Give your students the opportunity to experience a live musical performance.
In addition to student rates, The Capitol Theatre offers events designed especially for students.
Call the box office for more information: 509.853.ARTS (2787).
Subscribe to the 2024-2025 Capitol Best Series by filling out this form and bringing it to the box office or mailing it to:
The Capitol Theatre
PO Box 102
Yakima, WA 98907
The magic of live musical theater makes a wonderful gift for clients, friends, or loved ones. Gift certificates to The Capitol Theatre may be purchased and redeemed for tickets to any show or used toward a season subscription.
Gift certificates may be purchased online, by visiting the box office in person, or by calling the box office at 509-853-ARTS (2787). The Box office is open from 11 am to 4 pm Monday through Friday.
